FAQs
Frequently Asked Questions
DriveTreck is one of Metro Vancouver’s top-quality driving schools, known for a high first-time pass rate, instructors with strong reputations and great interpersonal skills, and a deep commitment to excellence in driver education. Our instructors are trained to the highest standards of educational quality and professionalism.
In addition, our founder, Shirley Sio has great experience in supporting students with diverse learning needs, ensuring an inclusive, respectful, and learner-centered experience for every individual. She also integrates guiding principles inspired by Indigenous Ways of Knowing—such as respect, responsibility, relational learning, and community awareness—to create a safe and meaningful learning environment for all students.
Along with ICBC, our founder helped develop the defensive driving curriculum for the Graduated Licensing Program (GLP) in alignment with ICBC standards. DriveTreck is an official registered ICBC business partner. (ICBC GLP schools)
We’re recognized by Vancouver School Board Trustees for our Road Safety Ambassador Program, empowering high-school students to become responsible, defensive drivers and reinforcing traffic-law knowledge and critical thinking.
We also provide Class 4 Unrestricted training supporting careers in public service (e.g., Corrections Officers). Our mission goes beyond road-test passes — we help build a safer, healthier, and more responsible driving community across Metro Vancouver.
If you’re coming from another country and do not have two years of full-privilege driving experience, you’ll need to complete the Graduated Licensing Program (GLP).
If you’ve held a full-privilege licence for at least two years, you can exchange it for a B.C. Class 5 without taking the knowledge or road test.
If you cannot prove at least two years of full-privilege experience, you’ll need to enter the GLP.
You must apply for a B.C. driver’s licence within 90 days of moving. Driving longer than 90 days without a B.C. licence can lead to an indefinite driving prohibition.
If your country isn’t covered by an ICBC licence-exchange agreement, you must: pass a knowledge test and a road test, apply within 90 days of arrival, and provide proof of two years of full-privilege experience (e.g., official driving record). Licences not in English/French require an ICBC-approved translation.
ICBC has exchange agreements with all Canadian provinces/territories, most U.S. states, and several countries (e.g., Australia, Austria, Belgium, France, Germany, Ireland, Japan, Netherlands, New Zealand, South Korea*, Switzerland, Taiwan*, the U.K., etc.). Where eligible and with 2+ years experience, you may exchange to Class 5 without tests. If your jurisdiction isn’t on the list, you’ll need to complete knowledge + road tests.
*Some exclusions apply (e.g., motorcycles). See ICBC’s current list for details.
What you’ll need generally:
- Your valid out-of-province/foreign licence (and IDP if not in English).
- Government ID (passport), proof of B.C. residency.
- Proof of two years’ experience (official record).
- Certified translation if not English/French.
- Fees + vision test.
Not on the list? Book knowledge and road tests after your 90-day grace period: ICBC — Moving from another country
As of 2025 (ICBC): Knowledge Test $15 CAD (seniors 65+ free). Class 5 or 7 Road Test $40 CAD.
You must wait 7 days before retaking. Each attempt costs $15 CAD. You can retake until you pass.
Wait times increase with attempts: 14 days after the 1st attempt, 30 days after the 2nd, and 60 days after the 3rd and subsequent attempts. Each attempt is $50 CAD.
DriveTreck does not cancel ICBC tests for students. ICBC requires at least 48 hours’ notice to avoid a $25 late-cancellation fee. If you’re outside Canada/USA, call the driver-licensing line for help. If you require accessibility or language support, ICBC can assist.
We don't book on students behalf, because our operation time is 8 AM to 6 PM Monday to Saturday, Sunday our administration is off. Please book directly with ICBC so you can manage or reschedule time easily and check frequently if you want an earlier date cancellation appear randomly.
ICBC Booking: Book a Road Test – ICBC
Lesson Package Policy: packages must be used and fully scheduled within 12 months of purchase. Remaining/unscheduled lessons after that expire and are non-refundable.
Refund & Cancellation:
- No refunds for completed lessons.
- 48-hour notice required to cancel/reschedule without penalty.
- Inside 48 hours or no-shows: full lesson fee is charged.
- Unused lessons in a package that meet the 48-hour rule are refundable based on remaining lessons.
- All refund requests must be submitted in writing.
If you’re not comfortable with your assigned instructor and you have upcoming lessons, let us know immediately. We have 20+ certified instructors — all personally trained by our principal and aligned with ICBC standards — and we’ll assign another instructor quickly.
Contact us
Ready to Start?
Need Help Choosing the Right Course?
Next Availability: This Week
Tell us a bit about your goals and timeline, we’ll recommend the best path and next steps.
You can also call or text us directly if you’d like to book your first lesson today.
Our Location
Richmond Training Facility – No Pickups Required
Monday – Sunday 8:00 AM – 6:00 PM
Administration Office Closed Sundays
Call or text to book a lesson — we’re happy to help.